Effective Date: January 13, 2026
Welcome to Promolocker. These Terms of Service (the “Terms”) govern your use of our website www.promolocker.com, including all information, tools, products, and services provided to you as a customer (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
You must be at least the age of majority in your jurisdiction to use the Site. By using the Services, you represent that you meet this requirement and have the legal authority to enter into these Terms.
You may be asked to provide information such as your email, shipping address, and payment details. You agree that all information provided is accurate and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
All orders placed through our Site are offers to purchase. We reserve the right to accept or decline your order at our discretion. Authorization of payment does not constitute acceptance.
Orders may only be canceled prior to proof approval and production. Once production begins, orders are final and cannot be canceled. See our Return & Refund Policy for more.
Prices are subject to change without notice. All prices are in USD and exclude applicable taxes, duties, and shipping unless otherwise stated.
All transactions are processed via secure, PCI-compliant providers such as Authorize.net, Zoho Payments, or PayPal. We do not store payment information on our servers.
We strive to present our products accurately, but cannot guarantee exact color matching due to variations in screens and production processes. All descriptions are subject to change without notice. Product availability may be limited.
We ship via third-party carriers and are not liable for delays due to shipping disruptions, weather, customs, or other events beyond our control. Once an order is shipped, title and risk of loss transfer to you.
Please review our Return & Refund Policy for full details.
All content on this Site—including text, logos, product designs, and graphics—is owned by or licensed to Promolocker. You may not copy, reproduce, or use any content without written consent. All rights not expressly granted are reserved.
Any digital assets made available through the Site, including but not limited to free or purchased logos, templates, design files, and planners (“Digital Products”), are the exclusive intellectual property of Promolocker.
We grant you a limited, non-exclusive, non-transferable, and revocable license to download and use Digital Products for your own personal, non-commercial use. You may not reproduce, modify, distribute, sublicense, publicly display, or create derivative works of these Digital Products for resale, redistribution, or any other commercial purpose without prior written permission from Promolocker.
Unauthorized use of Digital Products may result in legal action and the immediate termination of your license.
Consent to Monitoring: By using our customer support tools, including our live chat widget (powered by Zoho SalesIQ), you acknowledge and agree that your communications, including chat transcripts and metadata, may be monitored, recorded, and stored by Promolocker and our third-party service providers for quality assurance, security, and customer service purposes.
Electronic Notices: You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Our Site may contain links to third-party sites or offer tools provided by third parties (such as payment processors, chat providers, or the SAGE storefront platform). We are not responsible for the content, policies, or reliability of any third-party services. Your use of these tools is at your own risk and subject to the terms provided by those third parties.
By submitting reviews, feedback, or suggestions, you grant Promolocker a perpetual, royalty-free license to use, modify, and display such content in any media. You agree that your submissions are your own, truthful, and non-infringing.
You may not use the Site to:
We reserve the right to suspend or terminate your access at our discretion.
The Site and Services are provided “as is” without warranties of any kind. We do not guarantee that your use will be uninterrupted, timely, or error-free. Some jurisdictions may not allow the exclusion of warranties, so this may not apply to you.
To the fullest extent allowed by law, Promolocker and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or Services.
You agree to indemnify and hold harmless Promolocker and all related parties from any claims or liabilities resulting from your breach of these Terms or misuse of the Services.
These Terms are governed by the laws of the State of Illinois. Any disputes shall be resolved exclusively in the courts located in Lake County, Illinois, unless otherwise required by law.
We reserve the right to update or modify these Terms at any time. The latest version will always be posted on our Site with an updated “Effective Date.” Continued use of the Site after changes means you accept the revised Terms.
If you have any questions about these Terms of Service, please contact us:
Promolocker Inc.
Email: sales@promolocker.com
825 S Waukegan Rd #220
Lake Forest, IL 60045
United States